12-month annual museum passes: what is the rate of return?

Back in early May I asked the Twitter hive: “For museums with a free return visit within 12 months: does anyone know an average, examples or research of the proportion of visitors who take this up?”

I was keen to benchmark a client’s figures and get a bit more context to explore whether aiming to raise their rate of return was a realistic – and desirable – prospect.

I promised to share the responses (where I was given permission to do so), so here goes!

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