User and non-user consultation for The Second Air Division Memorial Library

I’m just starting to work on a really interesting project for The Second Air Division Memorial Library based in The Forum in Norwich.

The Memorial Library was set up to honour the nearly 7,000 young Americans in the Second Air Division who lost their lives during the Second World War in bombing campaigns against Nazi Germany from their Norfolk and Suffolk bases.

It is intended to be a living memorial, to not only be a tribute to those Americans who were killed, but also to act as an educational and friendship bridge between the UK and USA.

The project involves a programme of front-end user and non-user consultation to help the Second Air Division Memorial Trust to understand the Library’s current user profile, barriers to engagement from non-users and what both sets of people would like to see from a redeveloped Memorial Library.

Flintspiration inspiration

In 2015 the Norwich Historic Churches Trust (NHCT) committed to:

  • Playing a major role in Norwich’s tourism offer by presenting the Trust’s portfolio of churches and their architectural, historical and cultural significance in a way which is accessible, exciting and relevant;
  • Developing the Trust’s infrastructure and resources to enable it to deliver an extended programme of public benefits.

This led to a successful application to the Heritage Lottery Fund for a grant of £68,400 to devise and deliver what became Flintspiration, a long weekend of events for all ages celebrating Norwich’s outstanding collection of medieval churches, their role in the city over the centuries and their importance as heritage assets, community and cultural venues and places of worship today. It took place on Saturday 29 April to Bank Holiday Monday 1 May 2017.  Continue reading