Museum Freelance privacy policy

Museum Freelance – privacy policy

This Privacy Policy sets out our policy with respect to information that can be associated with or which relates to a person and/or could be used to identify a person (“Personal Data”).

About Museum Freelance

Museum Freelance is a network run by freelancers, for freelancers, in a voluntary capacity. We aim to support freelancers working with museums (and cultural organisations more broadly) in connecting with each other, learning and sharing, and providing information about relevant news and opportunities.

The team that run Museum Freelance and may access and process your personal data comprises:

Co-founder of the network Christina Lister acts as the Data Controller. Her company – Christina Lister Comms – is registered with the Information Commissioner’s Office, registration no. ZA285987.

Guiding principles

We take the privacy of your Personal Data seriously, and we want to maintain trust with everyone in the Museum Freelance community. The following principles guide how we manage Personal Data:

  • We minimise the personal data we collect and hold;
  • We are clear about what personal data we collect and why;
  • We store personal data securely;
  • We don’t store personal data longer than necessary to fulfil our services or to comply with HMRC or other legal requirements;
  • We do not share your Personal Data with other organisations, unless they are required to process your data in order to deliver a service for us – for example Mailchimp for our e-newsletter and ticketing providers for our events (please see below);
  • We will process Subject Access Requests promptly upon verification of the subject’s identity;
  • We will notify the Information Commissioner’s Office of any serious data breaches once known.

What Personal Data we collect and why

We collect personal data as follows:

  1. E-newsletter: If you sign up to our e-newsletter we will ask for your name and email address in order for us to be able to send you the e-newsletter. This may be sent out 4-12 times per year and will contain news and opportunities relevant to freelancers working with museums, heritage sites and cultural organisations. This might include:
    • details of upcoming Museum Freelance conferences, meet-ups and training sessions
    • notice or summaries of Museum Freelance Twitter chats
    • freelance job opportunities
    • other relevant news and opportunities e.g. details of sector surveys, conference calls for papers.

You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link in any Museum Freelance e-newsletter or by emailing

We use Mailchimp to issue our e-newsletters and maintain the mailing list. Mailchimp stores subscribers’ email addresses and also tracks whether emails have been opened, any links have been clicked on, whether emails have bounced from a recipient or marked as spam.

We will keep this information unless a recipient unsubscribes, in which case we will delete their data from the system.

  1. Event bookings: For events (free and paid-for) we ask for your name and email address so we can contact you with further information about the event, so we know who is attending and as a requirement for processing the booking transaction. If you book onto a paid-for conference or event organised by us, we may also ask for your telephone number and address (the former in case we need to contact delegates urgently or last-minute, and the latter as a requirement for card payments). We will keep your booking data for paid-for events for six years in line with legal and financial requirements.

With all events we may also ask additional questions such as your dietary or access requirements, what type of freelance work you do, how long you have been freelancing, your website and Twitter handle (if you have them). These are optional questions which we ask in order to: ensure our events meet your requirements, that content is tailored to our participants and to facilitate networking amongst participants.

We use third party platforms to process event bookings on our behalf:

For our 2017 conference we used Eventbrite: Eventbrite’s privacy policy.

For our 2018 conference we used Tickettailor: Tickettailor’s privacy policy.

Museum Freelance does not store or have access to any payment card information that you provide.

How long we keep your data

We are required under UK tax law to keep your basic personal data for event bookings (name, address, contact details) for six years, after which time it will be destroyed. Your information we use for our e-newsletter will be kept until you notify us that you no longer wish to receive this communication from us.

Your rights over your information

You have the right to:

  • Have a copy of the personal information the Museum Freelance network holds about you;
  • Have inaccurate personal data corrected, erased or destroyed in certain circumstances;
  • Have your data erased (‘right to be forgotten or ‘right to erasure’) in certain circumstances;
  • Restrict the processing of your personal information in certain circumstances, such as if it is likely to cause or is causing damage or distress.

Further information on these rights can be obtained from the Information Commissioner’s website on the rights of individuals.

Our social media accounts

The Museum Freelance team uses social media accounts to connect with freelancers and the wider museums sector and to share news and opportunities. This includes:

A Museum Freelance account on Twitter: Twitter’s Privacy policy

A Museum Freelance group on LinkedIn: LinkedIn’s Privacy policy

Social media management platform Hootsuite: Hootsuite’s Privacy policy

We occasionally use the analytics tools provided by these platforms to understand how we can use them better.


If you’ve got any questions or concerns, or would like to know more about data we may have collected about you, please email

This policy was agreed on 23 May 2018 with immediate effect.